I hate car shopping. You know the deal. You walk up to a dealership and you are stocked. However, I had a different experience at Jack Powell. I Just bought a new jeep with the help of Oprah Blythe in internet sales. She was a delight to work with, patient, helpful and non-aggressive. I found the vehicle in the perfect color/ option combination. After the sale, she also gave me a complete tutorial of all the car's features and is only a phone call away if I need further assistance. Also, Brandon, in finance, found me a great interest rate. It was a smooth and pleasurable experience. Ask for Oprah, you won't be sorry.
We purchased a Jeep over the weekend and Jose Watanabe did a great job at getting us a great price. When we got to finance Brandon Kimberlin went above and beyond our expectations with his knowledge and expertise in getting us the best rate and warrantees. Brandon is the most honest and helpful person I have ever dealt with at a car dealership. And believe me I have bought alot of cars. He has a great personality and wants to make sure you are totally satisfied with your purchase. I would highly recommend these two men.
I want to thank Patrick and the rest of the team at Jack Powell Jeep for their extraordinary customer service. Patrick did a great job making sure my wife got the she car she wanted at the price we could afford. I highly recommend Patrick and the team and Jack Powell!!
I just bought my new 2016 jeep patriot from Jack Powell in Escondido and I have to say it was the most satisfying car buying experience I've had so far. There was no pressure to buy something I didn't want and they cater to all my needs literally. I had my four-year-old daughter with me and they made sure that she was comfortable, set her up with a movie, gave her water. Jonathan Castleman is a great sales consultant and made sure I got the best deal possible and was also very intend on making sure I was taking care of. I think I was the only customer he had that day, he shows great patience and is passionate about what he does. I also like how are family oriented the environment is, everybody just wanted to help me out and I know for a fact if I do need to get a car anytime soon again I will be back.
Big shout out to Robert Lasner and Gavin! My friend and I originally came in to get my Dodge Ram an oil change though she was recently in a car accident and I convince her to just look at a few cars to get an idea and the next day she walked out with a great car and at a great price. Rob and Gavin were so chill and super helpful... A year ago I had a TERRIBLE experience with the Dodge in Poway, after that I brought my business to this Dodge in Escondido and was completely taken care of. I met Rob when I bought my 2015 Dodge Ram 1500 and from there on I have referred many of my friends and family to him. He is the first person I ask for when looking for a new car for myself or a friend now.
Friendly place, no pressure.
It's never a short process buying a car, but after the great service we received from Robert, we can't wait to do it again in a few months. We were treated with nothing but great customer service and we're given a very fair offer on our trade ins. Good job Jack Powell on having dedicated employees that represent your dealership well.
Always great service. Parts service dept been great for yeaers