Parts department was very helpful & saved me lots of $$.
We had a excellent truck buying experience here. Mainly due to the salesman that we dealt with, Art Paine. He was calm, confident, knowledgable, caring, and honest. We felt comfortable and trusting of him within just moments of meeting him. He listened to us and provided any and all details we requested and addressed all of our concerns and questions with true interest.Art is the definition of a true "Customer Advocate". Hats off to Jack Powell for being a dealership that values the "Art Paine style of sales"; it is absolutely the best car buying experience we have ever had. Hopefully all the sales people at Jack Powell have the same style as Art, it makes us want to buy all our future vehicles with him.
It has been the best experience ever working with Jose Watanabe and Fernando Nocolay, they give me the best deal I couldn't resist. Working with me wasn't easy but they went over the mile helping me and I got my Jeep☺❣ Thank you Jose/Gracias Fernando! I would definitely recommend them and would go back if I ever decide to change my vehicle.
Jack Powell is a really professional, trustworthy, and knowledgeable dealership that I will use again! I worked with Jose, the fleet manager, and he made the process of selling my Jeep easy and fast. I highly recommend this place for the purchase of a car or selling a car.
Great experience! Awesome customer service
Just purchased our mew 2017 Jeep Cherokee Trailhawk on Friday from Jack Powell. Big Thank You to Mr. Art Paine for making it happen and helping us through the whole process. We love our Jeep
My experience this Sunday was amazing, Jonathan Casselman was great!!! I live in the Temecula area and I contacted them about buying a jeep wrangler told him what my budget was and that I had a trade-in. He assured me that he could get me the deal I wanted I told him I didn't want to take the drive to waste my time, he worked very hard to get me the deal I wanted and I am very happy with my purchase. Finance customer service was excellent as well car was given to me with a full tank of gas and very well detailed! Props to the detail crew! I see that they have a lot of bad reviews and I hope that the people I recommend to come here don't have bad experiences but have a good one like I did.
Our experience at Jack Powell ended great thanks to Mr. Art Paine and we are very happy with our new 3500 Dodge Ram. He stepped into a bad situation of no fault of his own and made it right. It was a rough start to say the least because we were contacted by an associate who scheduled an appt with us and then no showed!! We were not notified and had no other contact. Lucky for Art:)The truck was delivered to the lot for us and was FILTHY...covered in dirt, actual cobwebs and coffee spilt inside. Art had it cleaned immediately. Negotiations were easy and we got the price we wanted.
Great service and help from Amr in the service department. Prices seem fairly reasonable. Free WiFi in the lounge is nice. They had coffee, but their fridge that they had bottles of water in was completely empty. Also, it was kind of weird and distracting listening to various dealer employees drop F bombs while I'm sitting trying to get some work done in the lounge area... Not very professional.
I had bought a Jeep Grand Cherokee 3 years ago and while service was working on my car they put me in a 2017 loaner. I loved it so much i bought a 2017 Grand Cherokee. My salesman, Jonathon, was outstanding!!!! I am a returning customer and recommend this wonderdul dealership.Benny, in sales ,was amazing in getting me everything i needed for my new car.