Customer Testimonials

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Yelp Jun 30, 2020
 

I had a good experience not great but good.. this is the fourth vehicle I've brought from jack Powell plus my brother and sister have bought from them as well and I've always have had a great experience here with them until now. Just recently I bought a used Ram from them, seen it loved it bought it and almost bought a Durango for my wife the same day. So after putting 7k cash down on the truck when the truck was turned over to me I asked about the truck not having gas in it?! Response was "...

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Google Jun 25, 2020
 

Always friendly when you walk in or drive up. Always great service. Definitely recommend Jack Powell for anyone needing a new vehicle, or service on their current vehicle.

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Google Jun 20, 2020
 
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Google Jun 20, 2020
 

Dropped my car off to resolve a stop start issue. They had a rental waiting for me and had the car fixed in the early afternoon. Service guy did a really nice job.

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Yelp Jun 16, 2020
 

Even during the whole pandemic going on customer service was still quick and patient with me as a customer. All I gotta say is cams my guy .

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Google Jun 11, 2020
 
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Google Jun 8, 2020
 

Came in this morning for their Express Oil Change and tire rotation service...in and out in one hour. Great job!!!

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Yelp Jun 1, 2020
 

I went in yesterday to take advantage of the last day of the Memorial Day sale. Jonathan Casselman has been keeping in touch with me via email the past couple months and assisted me with my Rubicon purchase. He was very professional, thorough and knowledgeable. I wanted to see a few different colors and he pulled them from storage without hesitation. Negotiation was smooth and quick. I had additional questions the next day and he quickly answered them via text. Post sale support and customer service matters. If you want to buy a Jeep and have a great experience and ...

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Yelp Jun 1, 2020
 

Super happy with the service my husband and I received at this dealership. After having 2 absolutely terrible experiences at Bob Baker in Carlsbad, I decided to get in contact with someone at Jack Powell to see if they could work with me. Jon Kay assisted me via email and was super nice. He set me up with an appointment to come in and was really understanding when I had to keep postponing. Our salesman, Kingsland was great and seemed super honest with us. He understood that we had been dealing with shady salesman before so he made it a point ...

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Google May 25, 2020
 

Very nice people and had a pleasant time purchasing a vehicle from them. The dealership itself is nothing to write home about, just your standard dealership lobby. The salesman and finance person were extremely helpful and welcoming. felt like the loan process could have went a little faster, but I did purchase a vehicle during covid-19.

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