I took my Ram 2500 HD in for a factory safety recall on a steering part. Dropped the truck off at 11:00 am and picked it up at 4:00 pm. Transportation home and back to the dealer was provided. The intake people and the service writer were polite and proficient. Work was done in the amount of time stated. I recently switched to Ram from Chevrolet which I was very happy with. So far, Jack Powell (second visit) has helped to validate my decision to buy a Ram. I will continue to use Jack Powell and will recommend them to anyone.Read more

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I bought a Jeep through the internet salesman Jose Watanabe. Very decent and good man to work with. I got the Jeep I wanted at the price I was expecting to pay. I avoided the usual haggling and was able to get directly to the OTD cost. Mr. Watanabe is an easy and personable sales rep. I am very satisfied with my purchase.  No hustle with him.

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The staff in parts department are pretty cool. They get the parts you need.

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Fast check in. Friendly staff. Worked me into the schedule without an appointment because my truck needed repairs and I was going to pull a trailer to North of LA. . Constant communication of status. Great job. My highest recommendation.

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Johnathan Casselman helped me out and I had an amazing experience with him. I got a 2018 Jeep Wrangler for a price better than anyone else and San Diego County had to offer. Jaime Ossoa (I believe that is his last name) also gave me great advice with financing that saved me a lot of money and still gave me a 10 year warranty. My wife wants a Jeep now too so we will definitely be back there to get one for her as well!

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Having been through the 'proverbial wringer' while surviving negotiations with automotive dealerships, I was reticent to engage with any dealer who had the truck I was looking for. Bottom line up front: I could not be happier with my experience with the salesman, manager, and finance folks. A huge thank you to David, Michael (mgr) and Michael (finance). I appreciated David's approach to the sale and his efforts at presenting the truck (he washed it b/f I initially showed up to look at it) and he personally helped the team wash it while I was finalizing the paperwork. The icing on the cake was following me home to give me a ride back to pick up my old vehicle. So in a nutshell- offering my highest possible recommendation for the folks I interacted with. Oops- lest I forget, there was a nice young lady who had the energy of a nuclear power plant and she brought out a phone charger for me so I would have enough battery to get home. WELL DONE, Team!

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This is an updated review from a few years ago. We were checked in by Jason at the service desk. Big shoutout to Jason. He was attentive to our needs, it seemed he appreciated our business which is rare. We waited for our car, he came and gave updates on occasion and then had the bill ready and car waiting after the service was completed. Good job Jason. And thanks.

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Having been through the 'proverbial wringer' while surviving negotiations with automotive dealerships, I was reticent to engage with any dealer who had the truck I was looking for. Bottom line up front: I could not be happier with my experience with the salesman, manager, and finance folks. A huge thank you to David, Michael (mgr) and Michael (finance). I appreciated David's approach to the sale and his efforts at presenting the truck (he washed it b/f I initially showed up to look at it) and he personally helped the team wash it while I was finalizing the paperwork. The icing on the cake was following me home to give me a ride back to pick up my old vehicle. So in a nutshell- offering my highest possible recommendation for the folks I interacted with. Oops- lest I forget, there was a nice young lady who had the energy of a nuclear power plant and she brought out a phone charger for me so I would have enough battery to get home. WELL DONE, Team!

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